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Welcome to Mosaic!

Located in the heart of the City of Kitchener, Mosaic provides individual counselling, group programs, credit counselling and community services to children and adults. Mosaic is recognized for its wide-ranging expertise in the field of mental health, children and youth development, domestic violence prevention and service delivery, and the provision of services for new Canadians and refugees.

Mosaic News

Empowering Seniors: Elder Support Group

Mosaic is launching a new 8-week community education program as an early intervention for older adults who are at risk of, or have experienced elder abuse. Click here for more information.


Mosaic E.D. Sue Gillespie featured as CTV’s Local Hero

On October 3rd, thanks to her successful United Way bid, Sue Gillespie got to be Police Chief for a Day. CTV followed the story and also recognized Sue’s contribution to the community, honouring her as CTV’s Local Hero. Check it out.

Theresa Karn Talks about Couples & Chores on Gary Doyle’s Show

Listen to the Gary Doyle Show on 570 News as Gary and Theresa talk about a study about Couples and Chores.

Mosaic unveils Youth Mural Project!

Mosaic, in partnership with Reception House Waterloo Region, held a mural workshop for young refugees, ages 14 – 21. The purpose of the mural development exercise was to work with these young people in order to decrease isolation and to provide an opportunity for personal growth, self-expression, the development of teamwork skills, the discovery and development of artistic talents, and to participate in something fun and unifying. Funds for the Promise of Partnership Program are provided by Citizenship and Immigration Canada.  Learn more about the Promise of Partnership Program.

Mosaic announces Fall 2012 Group Program Line-up!

Mosaic offers a wide range of group programs for men, women and children. Find out more about group programs offered at Mosaic this fall here.

Naomi’s Journey and How Mosaic Made a Difference!

As far back as she could remember, Naomi recalled a childhood of physical, sexual and emotional abuse. As a young woman, Naomi struggled with panic attacks and the fear that others were watching her. While Naomi had managed to support herself, she was unable to do so in a public environment. Naomi did her work in isolation, grocery shopped at night when no one else was in the store, and avoided any non-essential activity that took her outside of her own four walls. It was an isolating and draining existence. One day shortly after Naomi’s 30th birthday, Naomi was recognized for her thorough and efficient work and was offered a new job in an office. The job, however, necessitated that she walk four blocks to her downtown office and interact with people several times a day. Naomi desperately wanted the job, but she just could not get beyond the fear. That’s when she made an appointment at Mosaic Counselling and Family Services and came in to talk to Pauline. Pauline began by listening to Naomi and helping her to deal with her childhood trauma. Pauline also taught Naomi skills to help her manage her anxiety and provided her with tools and techniques to help her to calm herself and to find emotional freedom. Naomi started by walking one block from her home and back, then two blocks, then three. From there, Naomi added other activities, like Tai Chi. It took a number of months, but Naomi eventually accepted that job. Naomi credits Pauline for “opening up her life.” Today, Naomi not only enjoys her new career, but she has joined a hiking club where she walks for miles on end, all the while socializing with others.

Naomi is one example of an individual that has overcome life’s challenges thanks to Mosaic’s Trauma Client Assistance Fund. This fund provides counselling and services to members of our community that have experienced a traumatic event and would otherwise not be able to afford or have access to these services. You can help people like Naomi.

Mosaic and kidsLINK Announce Amalgamation

After assessing the potential benefits for the Region of Waterloo, and following a thorough collaboration and consultation process, the Board of Directors of Notre Dame of St. Agatha (operating as kidsLINK) and Mosaic Counselling and Family Services are excited to announce a recommendation for the amalgamation of the two agencies.

Both organizations are recognized for their leadership in providing a multitude of services that strengthen individuals, families and neighbourhoods. Having a similar history, compatible values and beliefs, kidsLINK and Mosaic have been operating within the Region for more than five decades and have continued to evolve to meet the changing needs of the community and the clients served. A potential merger of these two agencies would result in an even stronger, more comprehensive and integrated approach to providing community services in the area of children’s mental health, professional services, respite care, youth engagement and development, family violence, individual and family counselling, credit counselling, settlement supports and community wellness.“kidsLINK considered Mosaic an ideal candidate for amalgamation because of our shared tradition, values and beliefs,” says kidsLINK Board President Richard Steinmann. “We are also both strong progressive organizations of equal size with complementary missions and services and compatible visions for the impact we want to make. Through a more integrated approach to service planning and delivery, greater achievement is possible as a group, bound together by common goals of supporting children, youth, adults and families.”

“Two key benefits are at the heart of this amalgamation,” adds Mosaic Board President Merv Redman. “The first is the ability of the amalgamated organization to strengthen our capacity to contribute positively to the wellness and well-being of children, youth, adults, families and communities under kidsLINK and Mosaic mandates. The second is to maximize capacity to meet changing needs of clients, funders and community through better positioning of both organizations for a more sustainable and impactful future.”

It is anticipated that an amalgamation will be finalized in the fall of 2012.